Overview

a.        Must have good communication and interpersonal skill and be able to speak and write English proficiently;

 

 

 

b.        Must have a customer-centered disposition:

i.       good listener

ii.      patient

iii.     elicit the root cause of the problem through asking the right question

 

c.        Able to communicate well with the technical team.

 

d.        Preference will be given to candidate with good knowledge and experience in incident and problem management.

 

e.        Have at least three (3) years’ post graduate experience working with PCs and Printers;

 

f.         Have at least three (3) years’ post graduate experience using DOS, MS Windows 7; and Microsoft Outlook;

 

g.        Have at least three (3) years’ post graduate experience working in Microsoft Network environment (Workgroups, Windows Domains and ActiveDirectory).

 

:   The Programmer
-     Must also have at least three (3) years’ post graduate  experience working with PC related hardware, software and

                                               other peripherals;

-     Must have good working knowledge and trouble shooting

                               skills in PC related hardware, software and other peripherals;

-     Preferably also be proficient in applying and using thefollowing software:

 

(i)      Microsoft DOS version 6.2 and above;

(ii)     Microsoft Windows 10 

(iii)    Attachmate Reflection Emulation Client;

(iv)    Lotus Notes R9 and above;

(v)     Common commercial software packages (including        but not limited to)

•      Microsoft Internet Explorer 11 & above, Chromeand Firefox;

•      Microsoft Office 2013, 2016 Professional is an advantage;

•      Microsoft Visual Basic.Net (Visual Basic 2008) andabove;

•      Microsoft Visio 2007 and above;

•      Microsoft Project 2007 and above;

•      Adobe Acrobat 9 and above;

•      Adobe Photoshop CS5 and above;

•      PowerShell Scripting

•      Microsoft Windows Scripting

 

-     Be able to speak clearly and possess good telephony     skills and proficiency in providing onsite and telephone    based technical support.

Tagged as: technical support engineer and network engineer

About Inspirogen Pte Ltd

www.inspirogen.com