Overview

Responsibilities:

  • Front-desk duties including answering, screening/transferring calls and attend to walk-in customers and visitors
  • Maintains database of subscribers and process orders
  • Provides support for events/conferences/seminars
  • Handles customers’ telephone enquiries and emails
  • Performs general administrative duties
  • Maintains proper filing records and database
  • Liaises with vendors on building and office maintenance
  • Any other duties as assigned

Requirements:

  • Minimum ‘N’ Level
  • Able to engage customers speaking in Mandarin
  • Able to handle email enquiries in both English and Chinese
  • Well versed in MS Office
  • Capable of multitasking

Tagged as: customer service, ms excel

About Pioneers & Leaders (Publishers) Pte Ltd

Pioneers & Leaders is a media house that is committed to be a strong communication bridge between our corporate partners and the user-­communities.

Started with only two brands in 1977, we have grown trusted brands that are renowned in the horse racing and financial media industries. Today, Pioneers & Leaders manages 12 different brands, engaging audiences from different backgrounds - all towards the goal of empowering them with good content.