Position (Job Title): Indoor Sales Support Coordinator
Job Description: Responsibilities
Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
Ensure timely renewals of customer contracts
Coordinates purchase and delivery of orders. Obtains information on pricing specifications, uses and availability.
Process customer orders, pricing information and additional data into the computer system.
To assist and provide indoor sales support to sales team
Maintains and track stock levels
Follow up on payment
Initiates telephone calls to customers to generate sales.
Consolidate daily cold calls report
Generate weekly/monthly sales reports
Assist Sales & Marketing events
Other duties as assigned by the management.
Job Requirements: Requirements:
Preferably possess at least an ‘O’ level.
Minimum 1 year working experience in the IT industry
Excellent customer service skills, including active listening, empathizing and follow through.
Good interpersonal and people skill, result driven, persistent
Positive attitude and willing to take challenges.
Basic Microsoft Office skills.
Working Hours: 9.00am – 6.30pm (Mon – Fri)
About SWIZ Technologies Pte Ltd
SWIZ Technologies Pte Ltd (SWIZ) started as early as 2007 named Solution WIZ, delivering a One-Stop ICT Service for all our customers. As technology grows, we continue to develop our knowledge and align our services to the latest and upcoming trends. People are our key to success; the people in our company as well as people like you that we work closely with.
SWIZ was awarded with the Promising SME 500 Award (2014) as well as the Singapore Prestige Class Award (2014 – 2015) in recognition of Business Excellence. We will continue to provide excellent service to our customers. With great management involvement, SWIZ will no doubt be the star that leads your business to greater heights.