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Full-Time Visitor Service Ticketing Crew @ Museum | Cityhall / Raffles Place

  • @Adecco Personnel
  • $2,100.00 - $2,100.00 / Monthly Part Time
  • Posted 2 hours ago
  • Apply Before: January 31, 2027
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Job Detail

  • Job ID 12361
  • Position Level  Non-executive
  • Experience  Fresh
  • Job Functions  Retail
  • Qualifications  GCE 'N' or 'O' Level

Job Description

💮 Full-Time! 💮

✨The Job:

  • Front counter duties: admissions, event fees, membership, merchandise sales
  • Warmly greet and assist visitors in person, on phone, and via email
  • Perform simple guided tours on various gallery / highlights of the museum
  • Promote exhibitions and tours
  • Manage daily takings and replenish collateral
  • Oversee cash and cheque collections by security agency
  • Assist with wayfinding and guide on audio/mobile device usage
  • Coordinate group visits and conduct inspections
  • Manage merchandise sales
  • Proactively collect visitor feedback and compile reports
  • Handle administrative tasks: guided tour registrations, inquiries
  • Manage email, phone inquiries, and group visit bookings

🕙 Location & Working Hours: 
📍Dhoby Ghaut / Raffles Place / Bras Basah / Bugis: 9.30am to 7.30pm (Extended hours till 9pm on Fridays)

📆 Working Days: 5 days/ week (Including weekends & PH)

💰 Compensation: Gross up to $2100 | 1-Year Renewable Contract

💥 Requirements:

  • Strong interpersonal skills, preferably bilingual
  • Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
  • Experience in handling various payment modes
  • 2 years of front line/ customer service experience, preferably in hospitality
  • Skilled in service delivery, problem resolution, and service recovery
  • Good telephone etiquette and communication skills
  • Flexible in customer interactions in a front-facing role
  • Willingness to work on weekends and public holidays

 

To Apply or Enquire, please fill in the application form: https://forms.gle/wXYESytGHqz93wWz5

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*Please note that only shortlisted applicants will be notified

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