Overview
RESPONSIBILITIES
– To delight every customer by providing excellent customer service
– To efficiently and knowledgeably handle all customer enquiries
– To maintain an accurate and optimal appointment schedule
– To effectively handle payments and other administrative duties
– To keep accurate records of customer accounts and interactions
– To be constantly guided by our company’s service standards
– To follow communication procedures, guidelines and policies
REQUIREMENTS
– Good interpersonal skills
– Good communication skills
– Good command of English
– Good telephone etiquette with a clear speaking voice
– Proficient in computer usage
– Ability to multi-task and prioritise
– Previous working experience in customer service or customer service related fields would be an advantage
PERSONAL ATTRIBUTES
– have a genuine interest in helping people
– pleasant and welcoming
– engaging and communicative
– reliable
– positive attitude
– flexible and adaptable
– resourceful
Only shortlisted candidates will be notified.